TERMS AND CONDITIONS
The Spandango website (the “Site”), the services provided (the “Services”) and any audio/ video/document files (the “Files”) available for use from Spandango or the Site in connection with the Services (the “Software”) are owned, operated and maintained, as applicable, by Spandango (“we”, “our” , “us”, or the “Company”).
By (1) using or accessing the Site or the Services; (2) downloading, accessing, installing or using the Files; or (3) paying for someone else to use or access the Site or the Services or download, access, install or use the Files, you agree to the terms and conditions set forth below (the “Terms”).
If you do not agree with these Terms, you should not use the Site. For the purposes of this agreement, “you” means a parent who pays for access to the Services as well as the learner or Instructor (as defined below) who accesses or uses the Services.If you are a parent, guardian, or other person the purposes of making us whole in case of damages or indemnification that could properly lie against a child, if not for his or her age. This Site is intended for use by you only if you are above the age of 13 or accompanied by a parent or guardian.
Through our Services, Site and Files, we enable users to connect with independent contractor
instructors (the “Instructors”) who provide live and recorded instruction, consulting and learning services in our online classrooms (the “Sessions”). The Services include, without limitation, facilitating and hosting Sessions, and receiving feedback from users.
4. Connectivity Costs and Equipment:
You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.
5. Instructor Fees and Taxes:
Joining the Site, browsing for classes and publishing content and classes is free. You will only be charged, based on the published rates, at the time that you reserve a class period.We may choose to change the fees for our Services at any time, and such changes will only be made after publishing those changes on our Site.
Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with the Site in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us and retaining collection agencies and legal counsel).
6. General Disclaimer:
The Site provides a platform by which Spanish language instructors may post their available lesson times and where Spanish language students may reserve those classes. We do not hire or employ Instructors nor are we responsible or liable for any interactions involved between the Instructors and their respective clients. We are not responsible for disputes,claims, losses, injuries, or damage of any kind that might out of or relate to conduct of Instructors or users. Our relationship with the Spanish language instructors presented on the Site is that of independent contractors.
You may only access the Site and use the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree not to use the Site, the Services or the Company Content (as defined below) to recruit, solicit, or contact in any form Instructors or
potential users for employment or contracting for a business not affiliated with us without our advance written permission. You agree not to create more than one account per individual with the intent of exploiting our signup benefits.
8. Specific Obligations of Instructors:
As Instructors registered with the Site, you agree that:You will not use the Site or online classroom for any business other than for providing Spanish language instructional services; You are fully responsible for the content you provide, and accuracy of the information; In connection with the content you provide, you affirm, represent, and/or warrant that: any resources used in the course of an online Spanish lesson are official Spandango Files or, if they are not, you own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all of your content to enable inclusion and use of the content in the manner contemplated by the Site and these Terms of Service.
You have the required qualifications, credentials and expertise, including without limitation, education, training, knowledge and skill sets, to teach and offer the services related to Spanish language instruction; You will not post or communicate any inappropriate, offensive, racist, hateful, sexist, sex-related, false, defamatory or libelous content; You will not distribute viruses, post spam, chain mails or other such data; You will not copy, modify or distribute Company Content (as defined below) from our Site including trademarks and copyrights; You will not interfere with or otherwise prevent other Instructors from providing their services; You will maintain a professional demeanor and appearance and you will promptly begin your lesson at the reserved time. You will keep your profile information up-to-date.
9. Specific Obligations of Users (learners, parents, schools and other organizations) using the Site:
As a user in search of or engaging Instructors, you agree that you will:Read and abide by the pricing information (see Services section above) before using the Site; If you are under the age of 18, get parent or legal guardian consent before using the Site and before contacting any Instructor; You also agree that you will NOT: distribute or post spam, chain mails or any such data.
distribute or post any inappropriate, offensive, racist, hateful, sexist, sex-related, false, defamatory or libelous content to the Site; manipulate or interfere with the Site; disclose any information to a Instructor that could be considered personally identifiable information including your full name, address, telephone number, email address, social security number, password or any other information that could be used to identify or locate you; and solicit personal information from any Instructor, and agree that if any Instructor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing.
10. Conduct within the Online Classroom:
You shall not, directly or indirectly, send, submit, post, receive or otherwise facilitate, or in anyway use, or permit to be used, the online classroom, to send, submit, post, receive or otherwise facilitate the transmission of any materials that are abusive, obscene, profane, sexually explicit, threatening, or materials containing blatant expressions of bigotry, racism or hate. You shall comply with all applicable laws (including, but not limited to export/import laws and laws relating to privacy, obscenity, copyright, trademark, confidential information, trade secret, libel, slander or defamation). You acknowledge and agree that you shall be responsible and liable for all uses made by your user account on Spandango.
any other provision in this Agreement, Spandango may terminate your account immediately, without notice, if it is determined that you or someone else using your account have failed to comply with any applicable laws.
11. Registration and Identity Protection:
To use the Services, you will need to register on the Site and obtain an account, username and password. When you register, the information you provide to us during the registration process will help us in offering content, customer service, and network management. You are solely responsible for maintaining the confidentiality of your account(s), username(s) and password(s) (collectively, the “Account”) and for all activities and liabilities associated with or occurring under your Account. You must notify us immediately of any unauthorized use of your Account and any other breach of security, and ensure that you exit from your Account at the end of each session.
We cannot and will not be responsible for any loss or damage arising from your failure to comply with this requirement or as a result of use of your Account, either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your Account.
You may not transfer your Account and you may not use anyone else’s Account at any time without the permission of the account holder. In cases where you have authorized or registered another individual, including a minor, to use your Account, you are fully responsible for (i) the online conduct of such user; (ii) controlling the user’s access to and use of the Services; and (iii) the consequences of any misuse.
12. Accuracy of Account Information:
In consideration of your use of the Services, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being “Your Data”), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete; and (c) comply with these Terms. If you provide any
information that is untrue, inaccurate, not current or incomplete, or if we believe that such
information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend
or terminate your account(s) and refuse or restrict any and all current or future use of the Services.
You acknowledge that the Files, the technology underlying the Services, and all other software, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, and other data or copyrightable materials, including the selection and arrangements thereof, provided or made available to you in connection with the Site, the Files or the Services (collectively, the “Company Content”) are the proprietary works of us and/or our affiliated and/or third party providers and suppliers (the “Third Parties”) and are protected, without limitation, pursuant to U.S. and foreign copyright laws.
14. Prohibited Use of Company Content:
Except as expressly authorized by us or in these Terms, you may not copy, reproduce,
publish, perform, distribute, disseminate, broadcast, circulate, modify, create derivative works of, rent, lease, sell, assign, sublicense, otherwise transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit the Site, Company Content or the Services, in whole or in part. You will not, in any manner, without our prior written approval,decompile, disassemble, reverse engineer, reverse assemble or otherwise attempt to discover any source code of, the Files or any other Company Content, the Site or the Services.
You may not store any significant portion of any Company Content or the Services in any form, whether archival files, computer-readable files or any other medium. You may not “mirror” any Company Content or the Services on any server. Any unauthorized or prohibited use of the Files, other Company Content, the Site or the Services may subject the offender to civil liability and criminal prosecution under applicable federal and state laws.
15. Permitted Use of Company Content
You may download and print a reasonable number of copies of documentation provided or available in connection with the Company Content for noncommercial personal or instructional use only and we grant you a limited, non-perpetual, revocable, no- transferable,non-assignable, non-exclusive, royalty-free license to access and utilize the Services, the Files and the other Company Content for noncommercial personal or educational purposes while these Terms are in full force and effect; provided that.
(i) any permitted copies of documentation provided or available in connection with the Company Content contain, in an unmodified form, (a) all language designations contained in the materials originally provided to you by us indicating the confidential nature thereof and (b) all copyright or other proprietary source attribution to us and/or the applicable Third Parties; and.
(ii) you will not modify of any of the Company Content except as approved by us in advance in writing. You acknowledge that we and/or Third Parties, as applicable, hold all right, title and interest in and to all tangible and intangible aspects of the Company Content, the Site and the Services, including without limitation, all patents, copyrights and trade secrets pertaining thereto, and that, except for the limited rights set forth above, you do not acquire any intellectual property right or license in any of the foregoing by downloading or printing the Company Content or otherwise, including without limitation, by accessing or using the Site, the Company Content or the Services.These rights granted to you are revocable by us in accordance with these Terms.
16. Copyright Infringement:
We do not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the Site or its contents will terminate the limited license granted by us.
If you believe that your work has been copied in a way that constitutes copyright infringement,or your intellectual property rights have been otherwise violated, please provide us our Copyright Agent (identified below) a notice with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of
the copyright or other intellectual property interest; a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and a statement by you, made under penalty of perjury, that the above information in your notice to us is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Our Copyright Agent for notice of claims of copyright or other intellectual property infringement can be reached by e-mail at support@Spandango.net.
17. Confidential Information:
You agree to safeguard the Company Content and the Services (collectively, “Proprietary Information”) and to prevent the unauthorized, negligent or inadvertent use or disclosure of such Proprietary Information. You will not, without our prior written approval, directly or
indirectly, use or disclose the Proprietary Information to any person or business entity except for a limited number of your employees who are on a need-to-know basis and who agree
in writing to be bound by the restrictions on use and disclosure set forth in these Terms or
restrictions no less restrictive than these Terms.
You agree to promptly notify us in writing of any use or disclosure of Proprietary Information in violation of these Terms. You acknowledge that the use or disclosure of the Proprietary Information in any manner inconsistent with these Terms will cause us irreparable damage and that we will have the right to (i) equitable and injunctive relief to prevent such prohibited use or disclosure, and (ii) recover the amount of all damages (including attorneys fees and expenses) in connection with such prohibited use or disclosure.
The Site or the Services may provide links to non-Company websites or resources (the “Third Party Sites”). This may include Instructors sending links to Third Party Sites and/or causing Third Party Sites (such as study resources or online education pages) to pop-up for your review. Because we have no control over Third Party Sites, you acknowledge and agree that we are not responsible for the availability of Third Party Sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from Third Party Sites.
You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection withuse of or reliance on any such content, advertising, products, services or other materials available on or through any Third Party Sites or for any mistakes,defamation, libel,slander, omissions, falsehoods, obscenity, pornography, or profanity they may contain.
The trademarks, service marks, and logos (the “Trademarks”) used and displayed on the Site or in any Company Content are registered and unregistered Trademarks of us and others and are protected, without limitation, pursuant to U.S. and foreign trademark laws. Nothing on the Site, the Services or otherwise should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site or in connection with the Services, Company Content or Software, without the written permission of the applicable Trademark owner. We aggressively enforce our intellectual property rights to the fullest extent of the law.
You may not use the Trademarks, either ours or others, in any way without the prior written permission of the applicable Trademark owner. We prohibit use of our logo as a “hot” link to any other World Wide Web site unless approved by us in advance in writing.
20. Warranty Disclaimer:
THE COMPANY CONTENT, THE SITE, THE SERVICES AND EACH PORTION THEREOF ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE COMPANY CONTENT, THE SERVICES AND EACH PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE COMPANY CONTENT, THE SITE, THE SERVICES, EACH PORTION THEREOF OR ANY THIRD PARTY SITES.
21. Limitation of Liability:
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OR RELATING TO THE USE, OR THE INABILITY TO USE, THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS THEREOF.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR INSTRUCTORS) LIABLE FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF. WE ARE NOT RESPONSIBLE FOR DISPUTES, CLAIMS, LOSSES, INJURIES, OR DAMAGE OF ANY KIND THAT MIGHT ARISE OUT OF OR RELATE TO CONDUCT OF INSTRUCTORS OR USERS.
You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates’ respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney’s fees and related costs and expenses, due to or arising out of any Submitted Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses.
23. Modification of Services:
We may add, change or eliminate features, pricing, nomenclature and other aspects of the Services and make other changes at any time and these Terms will continue to apply to the Services as modified. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the Site or the Services.
24. Changes to Terms of Service:
We reserve the right, from time to time, with or without notice to you, to change these Terms in our sole and absolute discretion. The most current version of these Terms can be reviewed by clicking on the “Terms of Service” located at the bottom of the pages of the Site. The current version of the Terms will supersede all previous versions. Your use of the Site or continued use of our service after changes are made means that you agree to be bound by such changes.
25. Termination of Services:
We may terminate your use of the Site or Services immediately without notice for any breach by you of these Terms or any of our applicable policies, as posted on the Site from time to time. Furthermore, we may terminate your rights to use the Site or the Services for any reason or no reason. In the event of termination or expiration, the following sections of these Terms shall survive: all provisions regarding ownership of intellectual property, indemnification, disclaimer of warranties and limitations of liability, the provisions of this section which, by their nature apply after termination, and the general provisions below. You agree that upon the termination, we may delete all information related to you on the Services and may bar your access to the Site and use of the Services. Upon the termination you will immediately destroy any downloaded or printed Company Content.
26. Entire Agreement:
These Terms and any policies applicable to you posted on the Site constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted in the Terms are expressly reserved. These Terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns.
If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect.
28. Governing Law and Forum Selection:
These Terms and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws of the State of Texas applicable to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), you agree that any dispute arising out of or relating to the Site or Services or us of the Site or Services shall be heard exclusively in the courts of Bexar County, Texas, and you covenant and agree not to bring suit in any other forum.
Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail.
30. No Agency:
Nothing in these Terms shall be construed as making either party, the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither the Company nor any other party to this Agreement shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound.
31. Refund Policy:
Satisfaction Guarantee/Refunds. Any request for a refund of Student payment for a Lesson (a “Refund”) will be handled on a case by case basis. If, following the Student’s Lesson, the Student is dissatisfied with that Lesson, the Student should contact email@example.com within forty-eight (48) hours of the Lesson, and we will work with the Student to reschedule the Lesson, find a different Teacher and/or refund the Lesson price, to satisfy the Student (the “Satisfaction Guarantee”). Notwithstanding the foregoing, the Satisfaction Guarantee does not apply in any case where the Student mises Lesson or is late to a Lesson solely due to the Student’s own actions.
If a Student is more than fifteen minutes late to or does not attend a Lesson, and the Student has not rescheduled the Lesson at least 12 hours prior to the scheduled time or made other arrangements with the Teacher, the Student will not receive any Refund for the Lesson. Students are encouraged to openly communicate with Teachers and seek to reschedule Lessons if necessary, and to do so as soon as possible. After the Student and Teacher have agreed on a rescheduled lesson time, the teacher will coordinate with the student to open a lesson time and the student will schedule the lesson at that time. If a Teacher is unable to provide a Lesson due to a Student’s (i) inadequate hardware or bandwidth or (ii) inappropriate conduct, Spandango generally will not provide a Refund to Student. And if a Student feels that a Teacher’s conduct renders the Lesson impossible, the Student should inform Spandango by email at firstname.lastname@example.org. All such situations, and any discussions concerning Refunds stemming therefrom, will be handled on a case-by-
The Student may seek a Refund for a Lesson cancelled by a Teacher, or the Student may reschedule the Lesson with the Teacher. In the instance when a Refund is granted, it will be processed within 7 business days. To contact Spandango concerning a potential Refund, please contact us at email@example.com.